Local support & advice

The Coronavirus Hampshire Helpline – Hantshelp4vulnerable - can be contacted on 0333 370 4000. The helpline is available seven days a week, from 9am to 5pm.

Basingstoke Voluntary Action to co-ordinate community support in our borough during the COVID-19 outbreak. Volunteers or local volunteer groups should visit www.bvaction.org.uk/coronavirus-volunteering  or call 01256 423852 to register.

BVA has published an interactive map on their webpage www.bvaction.org.uk/basingstoke-deane-community-hubs/ showing the location and contact details for local groups. 

UK Government advice
Updated information from the UK Government covering medical, financial and all other government matters relating to coronavirus (COVID-19)

Basingstoke & Deane Borough Council 
Borough Council’s pages offering up-to-date information and guidance about local services and helpful information from around the area.

Hampshire County Council 
County Council's information on critical local services and up-to-date official sources of information and advice..

Enterprise M3 LEP
Enterprise M3 LEP is gearing up to provide as much support as it can for businesses affected by the COVID-19 pandemic.

Basingstoke Voluntary Action
Working with Basingstoke and Deane Borough Council to co-ordinate support for vulnerable residents during the COVID-19 outbreak. 

Basingstoke Covid-19 Community Support Group
A Facebook group set up by local volunteers where people can offer help, or ask for help in dealing with the Covid 19/Coronavirus in Basingstoke. 

Citizens Advice Basingstoke
Currently offering a more limited service whilst trying to help as many people as possible. As from 17th March all face-to-face drop in services have been suspended, but will continue to offer help and advice over the telephone, through email and webchat.
Please call 0300 330 9064 (for Basingstoke area) or 03444 111 306 (for Tadley area), or follow the links on the website where you can access information and guidance.

Basingstoke JobCentre Plus
Your local job centre can administer claims Jobseeker's Allowance, Incapacity Benefit, Employment and Support Allowance and Income Support